Effective Date: 1/1/2024

Ideal Fitness LLC ("Ideal Fitness," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, enroll in a membership, use our services, or enter our facility.

We may collect the following personal information:

• Name
• Email address
• Phone number
• Gender
• Address
• Billing and payment information (processed securely through third-party providers)
• Date of birth (if required for eligibility verification)
• Emergency contact information

• Membership status and plan type
• Access logs related to facility entry
• Communications with us (emails, messages, support requests)

• IP address
• Device and browser type
• Date and time of access to our website or checkout system

Our facility is monitored by security cameras. Video footage may capture members and guests while on premises.

We use your information to:

• Create and manage your membership
• Process payments and billing
• Control and secure facility access
• Communicate important account or facility information
• Improve operations and member experience
• Enforce facility rules and agreements
• Comply with legal and insurance requirements

We do not sell your personal information.

All payment transactions are processed through secure third-party payment processors (such as Stripe). Ideal Fitness LLC does not store full credit card numbers on its own servers.

Payment processors maintain their own privacy and security practices, which govern how your payment information is handled.

Video surveillance is used solely for:

• Facility security
• Safety monitoring
• Investigating incidents or rule violations
• Insurance or legal purposes

Video footage is not monitored continuously and is retained only as long as reasonably necessary.

We may share your information only in the following circumstances:

• With service providers who assist in operating our business (e.g., billing, access control, software platforms)
• When required by law, court order, or legal process
• To protect the safety, rights, or property of Ideal Fitness LLC, our members, or others

We do not knowingly share information with unauthorized third parties.

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, or misuse. However, no system can be guaranteed 100% secure.

Members are responsible for safeguarding their own login credentials and access codes.

We retain personal information only as long as necessary for:

• Membership administration
• Legal and regulatory compliance
• Resolving disputes
• Enforcing agreements

Video surveillance footage is retained for a limited period unless needed for investigation or legal purposes.

You may:

• Update or correct your personal information through your account
• Request access to or deletion of certain personal information, subject to legal and operational requirements
• Opt out of non-essential communications

Requests may be submitted using the contact information below.

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

We use third-party platforms such as Momence, Stripe, and access control systems. Your use of those platforms may be governed by their respective privacy policies.

We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date. Continued use of our services constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or how your information is handled, please contact:

Ideal Fitness LLC
Address: 1340 Saratoga Rd., Gansevoort, NY 12839
Email: info@idealfitness247.com

By enrolling in a membership or using our services, you acknowledge that you have read and understand this Privacy Policy.